Shipping policy

Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with NTYONE WEARS. We are committed to delivering your order quickly, safely, and efficiently. Please read our Shipping Policy before placing your order.

Order Processing

  • Orders are processed within 1–5 business days after payment has been successfully received.
  • Orders are not processed or shipped on weekends or public holidays.
  • During sales, product launches, or promotional periods, processing times may be slightly longer.

Shipping Rates

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

From time to time, NTYONE WEARS may offer free shipping promotions on eligible orders.

Estimated Delivery Times

  • United Arab Emirates: 1–5 business days

Delivery times are estimates and may vary depending on courier services, customs clearance, weather conditions, and other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or message with your tracking number so you can monitor your delivery.

Delivery Delays

Although we aim to deliver your order within the estimated timeframe, delays may occur due to factors beyond our control, including:

  • High order volumes
  • Public holidays
  • Weather conditions
  • Customs inspections
  • Courier service delays
  • Other unforeseen events

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before completing your purchase.

NTYONE WEARS is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery with your order number and supporting photos (if applicable). We will work with the shipping carrier to resolve the issue promptly.

International Orders

Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country's customs authorities. These charges are not included in the product price or shipping fee unless otherwise stated.

Failed Deliveries

If an order is returned to NTYONE WEARS due to an incorrect address, refusal of delivery, or failure to collect the package, additional shipping charges may apply to resend the order.

Contact Us

If you have any questions about your shipment or this Shipping Policy, please contact us:

Business Name: NTYONE WEARS
Email: contact@nty1.com